Online shoppers must cope with the well-known problem of being unable to ask a person for assistance in person. “Will this bag fit my laptop?” and “What if I choose the incorrect size?” Can I exchange the item? Does your store ship to my country? And what is the price? Is this product free from animal testing? I refuse to purchase goods that have undergone animal testing.
According to certain studies, 35% of visitors decide not to purchase things they are interested in if they cannot quickly find a response to their queries on the e-commerce website. These uncertainties, along with many others, are a true sales barrier.
You can set up a FAQ system with YITH FAQ for WordPress and WooCommerce that has two benefits: first, you can create a FAQ page to address all the frequently asked questions about your shop (such as shipping, payments, policies, returns, refunds, and so on), and second, you can create a FAQ section for each product page to address questions specifically about your products (e.g. sizes, fabric, dimensions, laundry guide, and so on).
Chưa có đánh giá nào.